1. Do I set up an appointment with my adjuster/ insurance first?
No. We can handle all of this once you get your car to our shop or have it towed. We kindly ask for you to sign our release form in order to expedite the process for the adjuster to visit.
2. Can I get a rental car?
Most people do. Your insurance coverage may allow for rental reimbursement or they may have a direct relationship with a car rental agency. You must let the rental agency know that this is a rental for a car accident so you can receive the lower rate.
3. How long does it take to get my car back?
This depends on several factors: Your insurance coverage (full or liability only)- if liability only and you were not at fault for yor damage, the other party must come to assess damage and then assign risk. Typically this is done after they review the police report. This may take some time and will require monitoring to make sure they expedite the process. It can also vary if there is a delay in obtaining the police report and forwarding it to the correct department.
4. Will my car look the same?
We strive to make sure your car looks factory new- our expert color matching, paint application and compounding ensure that you will barely notice any damage repaired and that your car will be running perfectly well and will be safe to drive.